Your little one has outgrown their crib and it's time for your crib to convert into a big boy or big girl bed. There can be considerable apprehension that comes with this transition, which is why the Karla Dubois Toddler Rail is an essential accessory to ensure safety and protection of your growing child while they sleep. The rail is easy to install and made of sturdy material to make sure your toddler does not roll off the bed during nap time or bedtime.
You may return most new, unopened items within 30 days of delivery for a full refund. Customer is responsible for all shipping costs for returned orders, unless the return is a result of our error (i.e. - you received an incorrect or defective item).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in some cases your refund may be processed prior to four weeks. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email hello@OhHeyBaby.com and we will assist you with the returns process. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We do not accept returns for the following brands (unless you received an incorrect or defective item): PALI
We ship our quality products exclusively to the United States, excluding Alaska & Hawaii.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.